Ultralase Eye Clinics Limited Website – Cookie Policy

BACKGROUND:

This website Ultralase Eye Clinics Limited (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the ‘Accept All Cookies’ button or opt-in to specific categories of cookies on our Cookie consent page and press the submit button.

1. Definitions and Interpretation
   1. In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

2. Information About Us
   1. Our Site is owned and operated by Ultralase Eye Clinics Limited, a limited company registered in England under company number 0846026, whose registered address is 96 Bristol Road, Birmingham, B5 7XJ.
   2. Our VAT number is 989400775.
   3. Our Data Protection Officer is Fiona Walker and can be contacted by email at enquiry@ultralase.com , by telephone on (0)1908 394071, or by post at Ultralase Eye Clinics Limited Brooklyn House, 311 Avebury Boulevard Milton Keynes MK9 2GA.

3. How Does Our Site Use Cookies?
   1. Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
   2. By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We do not use third party cookies on our website.
      1. Strictly Necessary Cookies 
         A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in and payment transactions.
      2. Analytics Cookies 
         It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
      3. Functionality Cookies 
         Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
      4. Targeting Cookies 
         It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests.
      5. Third Party Cookies 
         Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above). We do not use Third Party Cookies.
      6. Persistent Cookies 
         Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
      7. Session Cookies 
         Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
   3. Cookies on Our Site are not permanent and will expire as indicated in the table below.
   4. For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.
   5. For more specific details of the Cookies that We use, please refer to the table below.

4. What Cookies Does Our Site Use? ( you will need to complete the relevant tables)
   1. The following first party Cookies may be placed on your computer or device:

2. The following third party Cookies may be placed on your computer or device: 

3. Our Site uses analytics services provided by Google Universal Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
4. The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
5. The analytics service(s) used by Our Site use(s) the following analytics Cookies:

5. Facebook Meta Pixel

We use Facebook Meta pixel on our website to collect information about your browsing behaviour and improve our advertising efforts. The Facebook Meta pixel is a small piece of code that allows us to track conversions, optimize our ads, and create custom audiences for targeted advertising. When you visit our website, the pixel places a cookie on your device, which enables Facebook to recognize your device when you interact with our ads or visit our website in the future. The information collected through the pixel may include your IP address, browser type, device type, and actions taken on our website. This data is processed by Facebook in accordance with their privacy policy. By continuing to use our website, you consent to the use of Facebook Meta pixel and the collection and processing of your information as described above. You can opt-out of targeted advertising by adjusting your Facebook ad preferences in the Privacy section of your Facebook profile Settings.

6. Consent and Control
1. Before Cookies are placed on your computer or device, you will be shown a Cookie permission banner at the bottom of our website pages requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies (unless those Cookies are strictly necessary); however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use. You can return to your Cookie preferences to review and/or change them at any time by clicking the Cookie Consent hyperlink in the footer of our homepage.
2. In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
3. The links below provide instructions on how to control Cookies in all mainstream browsers:
   1. Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
   2. Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
   3. Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
   4. Safari (macOS): https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
   5. Safari (iOS): https://support.apple.com/en-gb/HT201265
   6. Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
   7. Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

7. Changes to this Cookie Policy
   1. We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this page.  Any such changes will become binding on you on your first use of Our Site after the changes have been made.  You are therefore advised to check this page from time to time.
   2. In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

8. Further Information
   1. If you would like to know more about how We use Cookies, please contact Us at enquiry@ultralase.com by telephone on (0)1908 394071, or by post at Ultralase Eye Clinics Limited, 311 Avebury Boulevard Milton Keynes MK9 2GA.
   2. For more information about privacy, data protection and our terms and conditions, please visit the following:
      1. Our privacy policy can be viewed here.
      2. Our terms and conditions can be viewed here.